Frequently Asked Questions

WCAG (Web Content Accessibility Guidelines) are international standards developed by the W3C that explain how to make web content more accessible to people with disabilities. The current version is WCAG 2.2, which includes three levels of conformance: A (minimum), AA (mid-range), and AAA (highest). Most organizations aim for Level AA compliance.

Yes, in many jurisdictions. In the United States, the Americans with Disabilities Act (ADA) and Section 508 require accessibility. The European Union has the European Accessibility Act. Many countries have similar laws. Beyond legal requirements, accessibility is also the right thing to do and expands your audience reach.

While accessibility is essential for people with disabilities, it benefits everyone. This includes older people, people using mobile devices, people in rural areas with slow internet, people with temporary disabilities (like a broken arm), and anyone in challenging situations (like bright sunlight on a screen). Good accessibility often means better usability for all users.

Our accessibility audits include automated testing, manual testing by accessibility experts, screen reader testing, keyboard navigation testing, and user testing with people with disabilities. We provide a comprehensive report detailing all issues found, their severity, and specific recommendations for fixing them, all mapped to WCAG 2.2 success criteria.

The timeline depends on your website's size and complexity. A small website (5-10 pages) typically takes 1-2 weeks. Medium-sized sites (10-50 pages) take 2-4 weeks, and large or complex applications can take 4-8 weeks or more. We'll provide a detailed timeline during our initial consultation.

Yes! We offer remediation services where our team works directly with your developers to fix identified issues. We can also provide embedded consulting where our experts work alongside your team, or we can train your developers to implement accessibility best practices themselves. We're flexible to meet your needs.

Our pricing varies based on project scope, website complexity, and the services you need. We offer both project-based pricing and ongoing retainer options. Contact us for a free consultation where we'll assess your needs and provide a detailed, transparent quote with no hidden fees.

No. Automated tools can only catch about 30-40% of accessibility issues. Many problems require human judgment, such as whether alt text accurately describes an image, if headings are used logically, or if interactive elements make sense in context. That's why we combine automated testing with expert manual review and user testing.

Accessibility doesn't mean boring design! Most accessibility improvements happen in the code and don't change visual appearance at all. When design changes are needed (like improving color contrast), they typically enhance the design for everyone. Many award-winning, beautifully designed websites are also fully accessible.

Accessibility is an ongoing commitment. While you can fix existing issues, new content and features need to be accessible from the start. We recommend ongoing monitoring, regular audits (annually or when major changes occur), and training your team to build accessibility into your development process from day one.

We work with all major platforms and frameworks including WordPress, Drupal, React, Angular, Vue.js, Laravel, and custom-built applications. Our expertise is in accessibility standards that apply universally, regardless of the technology stack. We adapt our approach to your specific technical environment.