Investor relations sites get demand letters. Here is what a review of yours covers.
Four years of hands-on accessibility work on enterprise IR properties. I know the platforms, the vendors, and the parts of the page that are not yours to fix.
Who this is for, and who it is not for
For
- IR managers, corporate communications, and general counsel at TSX, TSXV, NYSE, and NASDAQ listed companies
- IR platform vendors and IR agencies
Not for
- Companies that want an overlay widget to satisfy a letter
What starts this work
What I do
The IR section is audited as its own system, and the findings are split by who can fix them.
- Audit of the IR section as its own system: templates, shared components, and the full path from finding a filing, to reading it, to registering for the call
- Third-party content review: filings feeds, press release feeds, webcast and video players, quote and chart widgets, split into what your team can fix, what your vendor must fix, and what to document as a known limitation
- PDF review for annual reports, presentations, and proxy materials: tagging, reading order, headings, alt text, and form fields are checked. Full document remediation is scoped separately.
- Fix guidance written for the IR platform in use: Q4, Notified, Broadridge, Equisolve, or a custom build
- Accessibility statement for the IR section
- Re-test and a dated conformance summary for the file
Most of the page is not yours.
An IR site carries content the company does not control: SEC and SEDAR+ filings, newswire press releases, webcast players, and stock quote and chart widgets. A generic accessibility review treats those as page content and hands you findings you cannot act on.
The review here names the owner of each finding. Your team gets the template and content fixes. Your vendor gets a written list of what their component must do. Anything that cannot be fixed by either side is documented as a known limitation with the workaround, which is what a statement and a response to counsel both need.
Settling a letter does not stop a second firm from sending the same one. A dated conformance summary and a statement that names the known limitations are the documents that make the second letter shorter. If a letter has already arrived, see what counsel will need from a technical reviewer. If the company is Ontario-headquartered, check the AODA 2026 thresholds.
One person scopes it, tests it, and fixes it.
- Named practitionerThe person who scopes it does the work
- Manual + assistive techKeyboard and screen-reader testing
- Fixes, not just findingsRemediation from the same person
The IR experience comes from four years inside a larger delivery team at an IR platform vendor, not from independent A11y Consultants engagements. No claim is made to have led those client accounts or produced their outcomes.
Placeholder: Public companies and IR platforms I have worked on
This block is reserved for the practitioner to fill. No names are listed until they are confirmed.
Questions asked before scoping
Our IR site is hosted by a vendor. What can we actually change?
More than most teams expect: page templates, headings, link text, images, PDFs, and the content your team publishes. The vendor owns the feed components, players, and widgets. The review separates the two lists so each side gets work it can do.
Does a widget help?
No. An overlay widget does not change the underlying code, and sites running one have been named in hundreds of lawsuits. IR platform vendors now warn against them in their own guidance.
What about PDFs and filings?
Annual reports, presentations, and proxy materials are reviewed for tagging, reading order, headings, alt text, and form fields. Filings served from SEC or SEDAR+ feeds are documented as third-party content with the accessible route to the same information. Full document remediation is scoped separately.
How long does a review take?
A typical IR section, meaning the templates, the feeds, the events and webcast pages, and a sample of documents, takes two to three weeks from access to report. Re-test follows once fixes are in.
Can this be done quietly?
Yes. The engagement can run under NDA and through counsel where a letter is involved. Nothing is published, and no company name appears on this site without written permission.
Send the IR URL and what prompted the question.
A short call confirms the platform, the vendor, whether a letter is involved, and what the first deliverable should be.